In Warranty Enquiries

Call heateam on 0844 871 1530 for in-warranty enquiries.

If your product requires an engineer visit and is still under warranty you should first contact the installer. 
If they have not been able to resolve the issue then please call our dedicated team on 0844 871 1530 and we'll arrange a visit from a specialist heateam engineer in your area. 

IMPORTANT!


When you call us, please provide:

• Product installation address including postcode
• Installer name and address
• Product serial number, this can be found on the installed product

Warranty terms and conditions


Your warranty terms and conditions are in the user documentation supplied with your product. Your warranty is a free period of cover and does not affect your statutory rights in any way. Remember, your product only has a free period of cover if it is registered.