Santon's aftersales service is provided by heateam - the service division of Baxi Group. With a first time fix rate of 95%, heateam engineers are all specifically trained to be experts on Santon products.
Santon aftersales comprises of heateam, our engineering support arm, and interpart, our parts division.
heateam is the service division of Baxi Group; based in Warwick. Our dedicated customer contact centre is supported by a national network of over 200 highly skilled engineers.
For more than thirty years interpart has provided the UK's heating industry with the parts and spares needed to meet the nation's demands for warm homes and hot water.
Santon's aftersales service is provided by heateam - the service division of Baxi Group. With a first time fix rate of 95%, heateam engineers are all specifically trained to be experts on Santon products.
If your Santon product breaks down under warranty and your installer has not been able to resolve the fault, call heateam on 0844 871 1530.
To contact the Santon parts specialist interpart, call 0844 871 1540 or visit their website on www.interpartspares.co.uk.
It is important to register your appliance so that in the unlikely event that it breaks down, we can minimise any inconvenience to you and your family.
The service division of the Baxi Group are available 363 days a year, taking calls from customers and installers.
It's important to register your warranty so we can keep any disruption to a minimum.
Call 0844 871 1530 for in-warranty enquiries, annual services and repairs.
